Shipping & Returns
Fast, reliable delivery — with love and care.
All Macumbo & Co orders are prepared and shipped within 1–3 business days.
You’ll receive a confirmation email with your tracking number as soon as your order is dispatched.
Shipping Times
🇵🇹 Portugal: 2–5 business days
🇪🇺 European Union: 5–10 business days
Rest of the World: 10–20 business days (depending on destination)
Shipping Costs
Free shipping on all orders over 50 € (Portugal & EU)
For orders under 50 €, the shipping fee is automatically calculated at checkout.
All deliveries are handled by trusted international couriers, ensuring safe and fast delivery right to your door.
Returns & Exchanges
We hope you love your order, but if you’re not fully satisfied, you can return it within 14 days of delivery.
Returned items must be unused, in original packaging, and with all tags attached.
To request a return:
Email support@macumboandco.com
Include your order number, the item you wish to return, and the reason
Our customer care team will reply with a step-by-step return guide and a return label if applicable
Once we receive and inspect your item, we’ll process your refund back to the original payment method.
Refunds
Refunds are processed within 5–10 business days after your return is approved.
Depending on your bank, it may take a few extra days for the refund to appear on your account.
Important Notes
We do not accept returns of items marked as Final Sale.
Shipping fees (if any) are non-refundable.
In the rare case of a damaged or incorrect item, please contact us immediately — we’ll make it right.
Macumbo & Co — because true luxury is effortless.